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Return Policy

Freyabox is committed to meeting your expectations and more. Hence, be it purchase or return we strive to give you a hassle free experience with Freyabox across India. We offer you the option of return or exchange on the box purchased at Freyabox.com within 10 days of its purchase.

Freyabox.com offers 10 day returns and exchange policy. All you need to do is ensure that the product is in its original condition, tags and packaging. Any product inside the box that is used, damaged or opened will not be accepted.


How To Return The Product

1. Create an online request to get your box returned or exchanged at customercare@freyabox.com
2. Wait for 72 hours of your placing the request and your product will be picked right from your doorstep. This service is available only at selected locations.
3. The process of refund starts as soon as the quality check of the product gets completed. It can take up to 15 days for you to receive your refund.


Get Your Refunds

You can request for complete refund by sending the following details from your registered email address to customercare@freyabox.com

1. Order Number
2. Bank Name
3. Account Holder Name
4. Bank Account Number
5. Branch Address
6. IFSC Code